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Closing Out 2026 With A Plan For What’s Next
In our Q4 newsletter, we’re already looking ahead to 2027. We’re considering what it takes to turn strategic ambition next year into a funded reality, and why strong trust administration is the infrastructure that makes growth possible. To prepare alongside us for the year ahead,…
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Technology, Data Integrity & Where to Find Us This Season
As our profession evolves, the importance of accurate, secure and accessible preneed records has never been greater. Technology isn’t just a convenience, it’s a safeguard for your business,…
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5 Questions to Ask Before Q4 to Keep Your Preneed Program on Track
In an article with Funeral Vision, FSI president Jack Hirsch discusses the unprecedented preneed growth opportunity that’s before deathcare firms, driven by the baby boomer generation. To fully…
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Locking in Future Services for Your Deathcare Firm
In this month’s Memento Mori, FSI’s Michael Faherty makes the case that preneed trust administration deserves to be treated as strategic infrastructure rather than a compliance activity.
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Innovators 2026 – The Faces of Funeral Service
Meet Nikki Morgan, named by American Funeral Director as one of this year’s Innovators in funeral service. Nikki’s unique role helps bridge the services offered by FSI and…
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What Economic Trends Mean for Your Preneed Program
FSI president Jack Hirsch reviews the current economic landscape in an article with American Funeral Director — and what it means for funeral home operators managing preneed programs.…
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Preparing Today to Serve Families Tomorrow
FSI’s Q2 2026 newsletter, Future-Proofing Starts Today, explores how funeral homes can strengthen long-term growth through consumer education, pricing transparency, and preneed planning. This issue also covers the legal and…
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Through Stability and Trust, Preneed Programs Strengthen Deathcare Firms
For generations, the care and support that funeral service professionals provide to families has been built on compassion, reliability and a commitment to helping through one of life’s…
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AI in Funeral Service: Legal FAQs for Operators
Artificial intelligence tools are becoming more common in everyday business operations, but their use also raises important legal and compliance considerations for funeral homes. Lauren R. Pettine, senior…
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The Hidden Curriculum of Trusts and Records
Funeral service programs prepare students to care for families, but much of the behind-the-scenes work that keeps firms running smoothly is often overlooked. In this article, Jack Hirsch…
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Shaping Tomorrow’s Trust: Reflections from 2025 and a Strong Start to 2026
As 2025 draws to a close, one theme has emerged repeatedly across the funeral profession: trust and education remain the defining gaps between deathcare professionals and the families…
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Integrity Wins: Building Consumer Trust Through Transparent Preneed Practices
Families place enormous trust in funeral and cemetery professionals when making preneed arrangements. In this article, Jack Hirsch explains how transparency in trust administration, technology, and consumer education helps protect families…
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How Pre-need Records Saved Californians from a Criminal
A shocking case of funeral fraud in California revealed the power of proper pre-need recordkeeping. In the October 2025 issue of Memento Mori, FSI General Counsel Wendy Russell…
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